Effective Date: 01/01/2026
Company Name: Glow & Sparkle Collections
Jurisdiction: Republic of Kenya
Glow & Sparkle Collections is committed to protecting your privacy and handling your personal data responsibly in accordance with the Kenya Data Protection Act, 2019.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following types of personal data:
a) Personal Identification Information
Full name
Phone number
Email address
Delivery or physical address
b) Transaction Information
Order details
Payment confirmation (we do not store card or mobile money PINs)
c) Technical Information
IP address
Browser type
Device information
Website usage data (cookies and analytics)
2. How We Collect Information
We collect personal data when you:
Place an order on our website or physical store
Contact us via phone, email, WhatsApp, or social media
Subscribe to newsletters or promotional offers
Browse our website (via cookies)
3. Purpose of Data Collection
Your data is collected for lawful purposes, including:
Processing and delivering orders
Customer support and communication
Improving our products and services
Marketing and promotional communication (with consent)
Legal and regulatory compliance
4. Legal Basis for Processing
We process personal data based on:
Your consent
Performance of a contract (order fulfillment)
Compliance with legal obligations
Legitimate business interests
5. Data Sharing & Disclosure
Glow & Sparkle Collections does not sell or rent your personal data.
Your information may be shared only with:
Delivery and logistics partners
Payment service providers
Legal or regulatory authorities (where required by law)
All third parties are required to handle your data securely and confidentially.
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Your data is stored only for as long as necessary to fulfill the purpose for which it was collected or as required by Kenyan law.
7. Your Rights as a Data Subject
Under the Kenya Data Protection Act, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Object to processing for marketing purposes
Withdraw consent at any time
Requests can be made by contacting us using the details below.
8. Cookies Policy
Our website uses cookies to:
Enhance user experience
Analyze website traffic
Improve functionality
You may choose to disable cookies through your browser settings; however, this may affect website functionality.
9. Marketing Communications
We may send promotional messages only where:
You have provided consent, or
You are an existing customer and communication relates to similar products
You may opt out at any time by contacting us or using the unsubscribe option provided.
10. Children’s Privacy
Our products and services are not intended for individuals under the age of 18 years. We do not knowingly collect personal data from minors.
11. Third-Party Links
Our website may contain links to third-party websites. Glow & Sparkle Collections is not responsible for the privacy practices or content of such websites.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
For privacy-related inquiries, complaints, or data requests, contact us via:
Email: agumbabenta@gmail.com
Phone/WhatsApp: +254751182479
Physical Address: Nairobi CBD, Moi Avenue
If unresolved, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.
