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MOOYAM Retinol Face Cream

Mooyam Retinol Face Cream is an anti-aging and firming facial moisturizer formulated to target fine lines, wrinkles, and uneven skin texture. • Product Type: Anti-aging and moisturizing facial cream • Concentration: Features 2.5% active retinol strength • Texture: Lightweight, hydrating formula that absorbs without a greasy residue

KSh1200 KSh1650-27.27%
  • Brand: MOOYAM
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  • Return Policy: Return & Refund Policy Effective Date: 01/01/2026 Company: Glow & Sparkle Collections Jurisdiction: Republic of Kenya Glow & Sparkle Collections operates in accordance with the Consumer Protection Act, 2012 (Kenya) and is committed to fair, transparent, and lawful trade practices. 1. Right to Quality & Safety We guarantee that all products sold by Glow & Sparkle Collections: Are of acceptable quality Match their description Are safe for use when used as directed 2. Returns Eligibility Due to health, safety, and hygiene considerations as permitted under Kenyan law: Opened, used, or tampered skincare and cosmetic products are NOT eligible for return or refund. Returns are accepted only if the product is: Unused Unopened In original packaging with intact seals Return requests must be made within 48 hours of delivery or purchase Proof of purchase is mandatory 3. Non-Returnable Products The following items are not eligible for return under Kenyan consumer law exemptions for hygiene-sensitive goods: Opened or used cosmetics or skincare products Products with broken safety seals Items damaged due to misuse, negligence, or improper storage Promotional or clearance items Free or gift items 4. Damaged, Defective, or Incorrect Products In compliance with Section 35 of the Consumer Protection Act: If you receive a product that is: Defective Damaged upon delivery Incorrectly supplied You must notify us within 24 hours of delivery, providing: Clear photos or videos Proof of purchase Upon verification, we will provide one of the following remedies, as required by law: Replacement Repair (where applicable) Store credit Refund (where replacement is not possible) 5. Refunds Refunds will be issued where legally required or where replacement is not possible. Approved refunds will be processed within 5–7 business days. Refunds will be made via the original payment method or store credit. Delivery and shipping fees are non-refundable, unless the error was on our part. 6. Exchanges Exchanges are allowed only for unused and unopened products Requests must be made within 48 hours of delivery Products must be returned in original condition and packaging 7. Allergies, Sensitivities & Patch Testing In line with Kenyan consumer guidelines: Customers are advised to review ingredients before purchase A patch test is strongly recommended before full application Glow & Sparkle Collections shall not be held liable for allergic reactions or adverse effects once a product has been opened or used. 8. Return Shipping Responsibility Customers bear the cost of return shipping unless the return results from our error. We are not liable for items lost or damaged during return transit. 9. How to Lodge a Complaint or Request a Return Consumers may contact us through: Email: agumbabenta@gmail.com Phone/WhatsApp: +254751182479 Physical Address: Nairobi CBD, moi Avenue Please include your order number and details of the issue. 10. Policy Updates & Legal Compliance Glow & Sparkle Collections reserves the right to amend this policy in compliance with Kenyan law. Any updates will be published on this page. Where a dispute arises, it shall be resolved in accordance with the laws of Kenya.
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Key Ingredients
  • Retinol (2.5%): A vitamin A derivative that boosts cell turnover and stimulates collagen production.
  • Hyaluronic Acid: Attracts and retains deep moisture to plump and smooth the skin.
  • Vitamin E & Vitamin B5: Provide antioxidant protection, soothe irritation, and support skin repair.
  • Jojoba Oil & Shea Butter: Natural emollients that soften and condition the skin.
  • Niacinamide & Peptides: Found in official drug/ingredient formulations to help calm and strengthen the skin barrier.
  • Green Tea Extract: Offers soothing and anti-inflammatory benefits. 

Benefits
  • Reduces Signs of Aging: Softens the appearance of fine lines, wrinkles, and crow's feet.
  • Improves Texture: Smooths rough, uneven skin surfaces and dullness.
  • Firms and Tones: Enhances skin elasticity and supports a tighter, more youthful look.
  • Deep Hydration: Moisturizes the skin barrier without feeling heavy or oily.
  • Fades Dark Spots: Helps even out hyperpigmentation and age spots over time. 

How to Use
  • Routine Timing: Apply primarily as part of your nighttime skincare routine. 
  • Application Steps:
    1. Cleanse your face thoroughly and let the skin dry completely.
    2. Apply a small, pea-sized amount of the cream to your face and neck.
    3. Start slowly—use it 1 to 2 nights per week initially to let your skin build tolerance, gradually increasing frequency as tolerated. 
  • Daytime Precaution: Always apply a broad-spectrum sunscreen (SPF 30 or higher) the next morning, as retinol increases UV sensitivity. Avoid combining with harsh physical or chemical exfoliants (like high-strength AHAs/BHAs) initially to prevent irritation.

Suitable Skin Types
  • All Skin Types: Marketed for normal, dry, oily, and combination skin.
  • Caution: Sensitive skin types should introduce it very gradually. Not recommended for pregnant or nursing individuals. 

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